jbajee Privacy Policy — How We Protect Your Personal Data

01 Introduction

This Privacy Policy applies to all services provided by jbajee at jbajee.one, including the website, the mobile app, and any related services. It explains how jbajee collects, uses, stores, and protects your personal data, and what rights you have in relation to that data.

When you register an account on jbajee, make a deposit, place a bet, or simply browse the platform, you are sharing certain information with us. We take that responsibility seriously. This Privacy Policy is written in plain language so that every player — whether you are new to online gaming or a long-time jbajee member — can understand exactly how your data is handled.

By using jbajee, you confirm that you have read and understood this Privacy Policy. This policy should be read alongside jbajee's Terms and Conditions and Responsible Gaming policy, both of which form part of your agreement with jbajee.

02 Data We Collect

jbajee collects personal data that is necessary to provide you with a safe, fair, and functional gaming experience. The categories of personal data we collect include:

jbajee does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by law or where you voluntarily provide such information in the context of a responsible gaming request.

03 How We Collect Your Data

jbajee collects your personal data through several channels, depending on how you interact with the platform:

• Direct input: Data you provide when registering, completing KYC verification, making a deposit or withdrawal, or contacting support.
• Automated collection: Technical and usage data collected automatically when you use the jbajee website or app, including through cookies and similar tracking technologies.
• Third-party payment providers: Transaction confirmation data received from bKash, Nagad, and Rocket when you make a deposit or withdrawal.
• Identity verification services: Data received from third-party KYC providers when we verify your identity documents.
• Fraud prevention services: Risk signals and device fingerprint data from fraud detection partners used to protect your account.

04 How We Use Your Data

jbajee uses your personal data only for legitimate purposes that are directly connected to operating the platform and serving you as a player. The specific purposes for which we use your data include:

• Creating and managing your jbajee account.
• Verifying your identity and age to comply with legal requirements.
• Processing deposits and withdrawals via bKash, Nagad, and Rocket.
• Detecting and preventing fraud, money laundering, and other prohibited activities.
• Monitoring gameplay to support responsible gaming obligations.
• Providing customer support and resolving disputes.
• Sending you important account notifications, security alerts, and service updates.
• Improving the jbajee platform based on aggregated usage data.
• Complying with applicable laws and regulatory requirements.

jbajee does not use your personal data for automated decision-making that produces legal or similarly significant effects on you, except where required by law or where you have given explicit consent.

05 Sharing Your Data

jbajee does not sell your personal data. We share your data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

• Payment providers: bKash, Nagad, and Rocket receive the transaction data necessary to process your deposits and withdrawals.
• Identity verification providers: KYC service providers receive your identity documents to verify your age and identity on jbajee's behalf.
• Fraud prevention partners: Risk and fraud detection services receive technical data to help protect your account and the platform.
• Legal and regulatory authorities: jbajee will disclose personal data to law enforcement, regulators, or courts where required by applicable law or a valid legal order.
• Business transfers: In the event of a merger, acquisition, or sale of jbajee's business, your data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

All third parties with whom jbajee shares personal data are required to handle that data securely and in accordance with applicable privacy laws. jbajee does not permit third parties to use your data for their own marketing purposes.

06 Cookies and Tracking Technologies

jbajee uses cookies and similar tracking technologies to operate the platform, remember your preferences, and keep your session secure. Cookies are small text files stored on your device when you visit jbajee.

• Essential cookies: Required for the platform to function. These cannot be disabled without breaking core functionality such as login and session management.
• Security cookies: Used to detect and prevent fraudulent activity and protect your account.
• Preference cookies: Remember your settings and preferences so you do not have to re-enter them each visit.
• Analytics cookies: Help jbajee understand how players use the platform so we can improve it. Data collected is aggregated and anonymised.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to use jbajee. jbajee does not use third-party advertising cookies or share cookie data with advertisers.

07 Data Retention

jbajee retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and our legitimate business interests. The specific retention periods that apply are:

• Account and identity data: Retained for the duration of your account and for a minimum of five years after account closure, as required for anti-money laundering compliance.
• Transaction records: Retained for a minimum of five years after the transaction date.
• Support communications: Retained for three years after the communication, or longer if related to an unresolved dispute.
• Technical and usage data: Retained for up to 24 months, after which it is anonymised or deleted.

When personal data is no longer required, jbajee securely deletes or anonymises it. You may request early deletion of your data subject to the legal retention requirements described above.

08 Data Security

jbajee implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

• TLS encryption for all data in transit between your device and jbajee's servers.
• Encryption of sensitive data at rest, including payment account details and identity documents.
• Role-based access controls that limit internal access to personal data on a need-to-know basis.
• Regular security audits and penetration testing of the jbajee platform.
• Automated monitoring for suspicious activity and potential data breaches.
• Staff training on data protection and privacy best practices.

While jbajee takes every reasonable precaution to protect your data, no system is completely immune to security risks. You also play a role in keeping your account secure — use a strong, unique password and never share your login credentials with anyone.

09 Your Privacy Rights

As a jbajee player, you have the following rights in relation to your personal data. To exercise any of these rights, contact jbajee support at [email protected].

jbajee will respond to all privacy rights requests within 30 days. In some cases, we may need to verify your identity before processing a request. If we are unable to fulfil a request due to a legal obligation, we will explain why.

10 Minors

jbajee is strictly for adults aged 18 and over. jbajee does not knowingly collect personal data from anyone under the age of 18. If jbajee discovers that personal data has been collected from a minor, that data will be deleted immediately and the associated account will be closed.

If you believe that a minor has registered on jbajee or that jbajee holds personal data relating to a minor, please contact us immediately at [email protected].

11 Changes to This Policy

jbajee may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date.

For significant changes that materially affect how we use your personal data, jbajee will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of jbajee after the publication of an updated Privacy Policy constitutes your acceptance of the revised policy.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how jbajee handles your personal data, please get in touch with our support team. We are committed to responding to all privacy-related enquiries promptly and transparently.